The Studio
is Reachable.
Mendrix's correspondence desk handles enquiries about formulation composition, batch verification record requests, retail and wholesale partnership discussions, and general questions about the studio's sourcing methodology.
Response time: two to three working days. Batch record requests are fulfilled within five working days of receipt.
12310 Jakarta
Indonesia
09:00 – 18:00 WIB
We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.
Questions the correspondence desk receives often.
Send an email to [email protected] with the subject line "Batch Record Request" and include your order reference number. The relevant lot record and independent laboratory summary will be provided within five working days as a PDF attachment.
The Jl. Pondok Indah office functions as a correspondence and administrative address. Production takes place at a separate accredited facility. Visits to the administrative office can be arranged by prior appointment — please write to [email protected] to request a time.
Wholesale and retail partnership enquiries are reviewed on a case-by-case basis. The studio works selectively with distributors whose editorial values and presentation standards align with Mendrix's approach to transparency. Use the contact form above, selecting "Wholesale & Retail Partnership" as the subject, to begin a conversation.
Simply name the product and describe your specific question — ingredient form, elemental quantity, sourcing origin, or serving composition are the areas most commonly enquired about. No additional information is required, though including your dietary context helps the studio give a more precise response.
Wholesale terms including minimum quantities and pricing are discussed directly with interested parties following an initial enquiry conversation. The studio does not publish a fixed wholesale minimum, as terms are tailored to the nature of each partnership.